Technique Brief

Outcome based metrics are a way to quantitatively tell whether you’ve delivered an outcome and to avoid measuring progress and success based on output.

The context diagram shows how your product interacts with outside people, organizations, and/or systems. The context diagram helps you to identify the interfaces you need to account for, helps you to identify scope, identify potential stakeholders, and build a better understanding of the context in which you are working.

This technique brief introduces process models, describes when they are helpful and explains how use them to understand a process and build a backlog.