How I used usability testing at a conference to better understand how people use Agile Alliance’s website and some lessons I learned as a result.
Understand your customers, their problems, and potential solutions.
When you develop products, you have to interact with customers, users, and stakeholders. To be effective, you need to understand the different perspectives.
Use Internal product management for products that you don’t sell directly, but use to support business activities and sell your true product and service.