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Product Management

Understand your customers, their problems, and potential solutions.

Outcome over Output

Kent McDonald / January 22, 2019

The benefits and pitfalls of outcomes over outputs

I often suggest that you focus on outcomes over output, but never explained why. Here’s a look at the benefits and pitfalls of a focus on outcomes.

Finding the real problem

Kent McDonald / January 14, 2019

How to make sure you’re solving the real problem

A collection of techniques you can use to make sure you’re solving the real problem: pop the why stack, socratic questioning, and setting outcomes.

Internal Product

Kent McDonald / December 11, 2018

13 Examples of Internal Products

13 episodes from the This is Product Management podcast and the 100 PM podcast where the interviewee works in what I’d consider an internal product context.

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RSS Product Management

  • The roles product people play
  • Build Measure Learn
  • What do you do with mandated outcomes like staff reductions?
  • The benefits and pitfalls of outcomes over outputs
  • How to make sure you’re solving the real problem
  • 13 Examples of Internal Products
  • What product people should know about design thinking
  • Usability Testing Lessons Learned
  • What is the difference between customers, users, and stakeholders?
  • Internal Product Management

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