Sometimes the outcome you’re asked to deliver is a reduction in staff. This post explores how to deal with mandated outcomes such as reducing staff.
Product Management
Understand your customers, their problems, and potential solutions.
The benefits and pitfalls of outcomes over outputs
I often suggest that you focus on outcomes over output, but never explained why. Here’s a look at the benefits and pitfalls of a focus on outcomes.
How to make sure you’re solving the real problem
A collection of techniques you can use to make sure you’re solving the real problem: pop the why stack, socratic questioning, and setting outcomes.