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Product Management

Understand your customers, their problems, and potential solutions.

outcome based metric

Kent McDonald / January 29, 2019

What do you do with mandated outcomes like staff reductions?

Sometimes the outcome you’re asked to deliver is a reduction in staff. This post explores how to deal with mandated outcomes such as reducing staff.

Outcome over Output

Kent McDonald / January 22, 2019

The benefits and pitfalls of outcomes over outputs

I often suggest that you focus on outcomes over output, but never explained why. Here’s a look at the benefits and pitfalls of a focus on outcomes.

Finding the real problem

Kent McDonald / January 14, 2019

How to make sure you’re solving the real problem

A collection of techniques you can use to make sure you’re solving the real problem: pop the why stack, socratic questioning, and setting outcomes.

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  • What do you do with mandated outcomes like staff reductions?
  • The benefits and pitfalls of outcomes over outputs
  • How to make sure you’re solving the real problem
  • 13 Examples of Internal Products
  • What product people should know about design thinking
  • Usability Testing Lessons Learned
  • What is the difference between customers, users, and stakeholders?
  • Internal Product Management
  • Product Manager vs Product Owner
  • Is there a Difference Between MVP and MMF?

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