Think back to the last time you faced a situation at work where you weren’t certain how to approach it. What did you do?
Chances are you started looking for some information, some guidance, on how to approach that situation. You may have eventually found a blog post, a video, a podcast, or a book that provided you the information you needed. You experienced just-in-time learning. You did not need those resources before the situation happened, but once it did those resources came in quite handy.
Now think about the last course you went to. It could be a couple hour online course or a weeklong in person class. Did you go into the class having a specific situation in mind that you wanted to learn about how to address?
Did you find out how to address that?
Chances are if you did it was the result of a question you asked or a conversation you had with the instructor or others in the class. More than likely the course materials didn’t explicitly talk about your situation. It’s generally not fair to think that it would.
So while you may or may not have had your specific situation addressed, you probably learned about some new ideas that will come in handy… at some point. You just experienced just-in-case learning.
Just-in-case learning is a type of learning where get exposed to new ideas and concepts, but you are not in a position to use that information right away. Most training courses, especially those of the certification prep type, are inherently just-in-case.
Just-in-case learning helps you become aware that something exists and understand how that context fits into the overall scheme of things. It is not ideal for trying to figure out how to actually apply an idea (concept/technique) or address a specific situation.
Just-in-time learning tends to be very pragmatic, very practical, and provides clear cut explanation on how to do a technique and address a specific situation. It’s intended to be something can pickup and use immediately.
Both forms of learning are useful for product people, but in different situations. You’ve probably tried to address a current situation you’re facing by tacking a training class. Chances are you were a little disappointed because you didn’t get the specific information you needed.
You got just-in-case learning when you needed just-in-time.
That’s understandable. There are a lot of good just-in-case resources out there. I have affiliate arrangements with some of the best and there’s certainly a time and place for that type of learning.
I want to help you address the situations you face today.
I want to help you with your just-in-time learning.
With that in mind, here is an overview of how the resources on KBP.media are organized so that you can find those resources that are just in time for you.
While it’s extremely important to have the right mindset, perspective, and habits when you approach product development, having a robust and varied tool kit is extremely helpful as well. The technique briefs shared on KBP.media are a good start to your product toolkit. These technique briefs provide concise descriptions of simple, but powerful techniques you can use to be a more effective product person.
Take a look at the business analysis resources for ideas on how you can understand your organization’s processes, data, and rules in order to help your team deliver the desired outcome. You’ll find these posts helpful if you are a product owner or product manager who would like to make use of business analysis skills and techniques, or if you’re a business analyst who wants to be a more effective product person. For example, the newest post this week in the business analysis section discusses the characteristics of agile business analysts.
The product ownership resources share ways to have a better relationship with your development team. You’ll find these posts helpful whether you are a new or experienced product owner, you’re a product manager who also interacts with the team, or you’re a business analyst who interacts with a team as part of your responsibilities.
While the field of product management really covers everything discussion on KBP.media, you can expect to find resources about understanding your customers and users in the product management resources. You’ll also find resources here about product management skills and techniques that are applicable primarily to products that are sold externally, but can still be relevant for internal products.
In order for help to truly be just-in-time, it not only needs to be available when you want it, but it also needs to be directly applicable to your particular context. The resources on KBP.media are intended to help you determine in what contexts the ideas are applicable, but sometimes you need to talk to someone to know for sure.
That’s where you’ll find our advisory services helpful.
KBP.media offers 60 minute advisory sessions where you can explain a situation you face, the context in which you face it, and get some practical, usable advice based on your situation, not just information pulled from a textbook.
I’m also preparing some advisory services for your team and organization. If you think your team could benefit from an advisor who is there when you need them, but doesn’t hang around when you don’t, let me know.