The context diagram shows how your product interacts with outside people, organizations, and/or systems. The context diagram helps you to identify the interfaces you need to account for, helps you to identify scope, identify potential stakeholders, and build a better understanding of the context in which you are working.
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This technique brief introduces process models, describes when they are helpful and explains how use them to understand a process and build a backlog.
Business analysis skills help effective product owners focus on outcomes, build shared understanding, and make sure decisions get made.