Stories get their name from how they should be used, not what should be written. – Jeff Patton If we get together and talk about the problem we’re solving with software, who’ll use it, and why, then together we can arrive at a solution, and build shared understanding along the way. – Kent Beck It’s […]
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Here are some techniques that I’ve found helpful for working with stakeholders, as well as a couple of other perspectives on how to treat stakeholders appropriately, and not as internal customers.
This week I’ve shared some resources that describe a variety of techniques for understanding your users, their different roles, and making sure that your product is not something they will dread opening up on a Monday morning.
When you understand your customers you make better decisions about the right thing to build, even when you build digital or enterprise products.
When you develop products, you have to interact with customers, users, and stakeholders. To be effective, you need to understand the different perspectives.